The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Fiber Foods Coach, LLC, d/b/a Living Water pH9 to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting.

    Notices from You to Fiber Foods Coach, LLC, d/b/a Living Water pH9 shall be made either by e-mail to customerservice@livingwaterph9.com, sent to the address we provide on our Web site, or first class mail to our address at:

    Fiber Foods Coach, LLC

    d/b/a Living Water pH9

    1657 Rice Square, Ste 2
    Lithonia, GA 30058



  • Copyright
  • All content appearing on this Web site is the property of:

    Fiber Foods Coach, LLC
    d/b/a Living Water pH9
    1657 Rice Square, Ste 2
    Lithonia, GA 30058


    Copyright © 2013-2018 Living Water pH9. All rights reserved.

    As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2018 Living Water pH9. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Fiber Foods Coach, LLC, d/b/a Living Water pH9.

    Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Fiber Foods Coach, LLC, d/b/a Living Water pH9 or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Fiber Foods Coach, LLC, d/b/a Living Water pH9 and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Fiber Foods Coach, LLC, d/b/a Living Water pH9, believes that customer conduct violates applicable law or is harmful to the interests of Fiber Foods Coach, LLC, d/b/a Living Water pH9 and its subsidiaries.



  • Privacy Policy
  • Living Water pH9 use of personal information that you may submit to Living Water pH9 through this Web site is governed by the following Living Water pH9 Privacy Policy.

    Living Water pH9 Store Privacy Policy

    Our Commitment to Privacy

    Fiber Foods Coach, LLC, d/b/a Living Water pH9 Store, values our customers and respects your privacy. We collect information about you through our websites in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. As described in this policy, we may share your information under certain circumstances, with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.

    This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears above. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time.

    If you have any questions about our privacy policy, please contact us as described in the section entitled, "How do I contact you?", below.           

    What kind of information does Living Water pH9 Store collect?

    We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you visit our website or store, place an order online or by phone, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make online or by phone. We may combine all of this information with information about you that we acquire from our joint marketing partners and from unrelated third parties.

    How does Living Water pH9 Store use my information?

    We may use your personal information in the following ways:

    • To process and fulfill your order, including to send you emails to confirm your order status and shipment
    • To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications.  However, under no circumstances will Fiber Foods Coach contact you by telephone for the sole purchase of promoting or selling merchandising.
    • To administer and fulfill our contests and other promotions
    • To help us learn more about your shopping preferences
    • To help us address problems with and improve our site design, products and services
    • To enhance your shopping experienceTo analyze trends and statistics
    • To protect the security or integrity of our websites and our business
    • To contact you if necessary

    You always have the choice not to receive marketing information or calls. For instructions on opting out, please see the section entitled, "How do I make choices about receiving promotional communications?", below.

    Does Living Water pH9 Store share my information?

    We may share your information as follows:

    • with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
    • when we team up with another company to offer or provide products, services, contests, or promotions to our customers.
    • if necessary, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of Living Water pH9 Store or others.

    In the unlikely event of a sale or merger of Living Water pH9 Store or any of our businesses, our customers' personal information and other information we have collected as described in this policy may be among the transferred business assets.

    How do I access or change my information?

    You can review and change certain personal information related to your use of our Living Water pH9 Store online site (such as your name and contact information). To access your information at Living Water pH9 Store, simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile.

    You can also ask us to update your personal information by contacting us as described in the section entitled, "How do I contact you?", below. Please note that any request to update your personal information may take up to 10 days for your email request and 6-8 weeks for your postal mail request.

    How do I make choices about receiving promotional communications?

    Living Water pH9 Store wants to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, you can let us know by contacting our customer service as described in the section entitled, "How do I contact you?", below.

    Please be sure to include your full name and the email address you used when you registered with or made a purchase from the Living Water pH9 Store. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your email request and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Living Water pH9 Store.

    If you change your mind, you can start receiving promotional communications from us again by logging into your online account and changing your preferences, by signing up when you visit our websites or our stores or when you enter a sweepstakes or contest, or by contacting customer service.

    Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.

    How does Living Water pH9 Store protect kids' privacy?

    Living Water pH9 Store is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our websites are general audience sites and are not targeted to or intended for use by children.

    How does Living Water pH9 Store use cookies?

    Our websites use "cookies," which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience.

    For example, we may use cookies to enable you to use certain website features, remember the items in your shopping cart, store your preferences, recognize you when you return to our website, track your orders, and monitor and maintain information about your use of our websites. Cookies may also be used to collect transaction information needed by a scrip to which you have authorized us to provide your personal information. (See the section entitled, "Does Living Water pH9 Store share my information?", above.)

    You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on our websites.

    How does Living Water pH9 Store use pixel tags?

    We use "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphic images, on our websites and in our emails. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our websites and our advertising. We work with service providers that help us track, collect, and analyze this information.

    Pixel tags on our sites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites.

    Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

    We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you and for other internal business purposes.

    How do I know my personal information is secure?

    We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.

    When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."

    If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone at the number listed in the section entitled, "How do I contact you?", below.

    What is "phishing"?

    "Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

    What about links to other websites?

    For your convenience and information, our websites may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any site that you access through our sites.

    How do I contact you?

    For questions about our privacy policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact any of our Fiber Foods Coach, LLC brands by email, telephone, or postal mail:

    Fiber Foods Coach, LLC

    d/b/a Living Water pH9

    1657 Rice Square, Ste 2

    Lithonia, GA  30058

    customerservice@livingwaterph9.com

    (678) 225-4441

    Your California Privacy Rights

    California Civil Code Section 1798.83 permits customers of Fiber Foods Coach Store who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write

    Attn: California Privacy Rights 
Legal

    Fiber Foods Coach, LLC

    d/b/a Living Water pH9

    1657 Rice Square, Ste 2

    Lithonia, GA  30058

     



  • Shipping & Delivery
  • Fiber Foods Coach, LLC, d/b/a Living Water pH9 delivers alkaline Living Water pH9 to metro Atlanta.  All that's required is a minimum order of $20.



  • Sales Tax
  • Fiber Foods Coach, LLC, d/b/a Living Water pH9 charges the Georgia sales tax rate for taxable merchandise ordered on this Web site that is being shipped to any Georgia, United States location.



  • Warranties
  • The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the manufacturer only, and not by Fiber Foods Coach, LLC, d/b/a Living Water pH9.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Fiber Foods Coach, LLC, d/b/a Living Water pH9 is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Fiber Foods Coach, LLC, d/b/a Living Water pH9.

    The inclusion of material on this server does not imply any endorsement by Fiber Foods Coach, LLC, d/b/a Living Water pH9, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Living Water pH9 tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options).  Fiber Foods Coach, LLC, d/b/a Living Water pH9 reserves the right to change its payment procedures at any time without prior notice to you.

    We want you to love what you ordered, but if something isn't right, let us know. We'll give you a refund or send you a new size, if available, provided you return the merchandise at your expense within 15 days of the original online purchased date.  Please note that there are no returns or exchanges on final sale merchandise.

    Easy Returns and Exchanges by Mail:

    Please follow these simple steps to return your purchase by mail:

    1. Circle the item(s) on your invoice that you're returning and note the quantity and reason(s) for return on your invoice.
    2. Pack your returns securely, in the original package if possible, and include your completed invoice.


  • Miscellaneous
  • VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Fiber Foods Coach, LLC, d/b/a Living Water pH9 and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. 


    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Fiber Foods Coach, LLC, d/b/a Living Water pH9 shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Fiber Foods Coach, LLC, d/b/a Living Water pH9 with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Fiber Foods Coach, LLC, d/b/a Living Water pH9 with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Fiber Foods Coach, LLC, d/b/a Living Water pH9.  If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.